Administrative Salary Data and Hiring Trends

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How much should I earn — or pay?

Get accurate starting salary ranges for more than 40 administrative roles with the 2021 OfficeTeam Salary Guide. Gain the upper hand with hiring insights, administrative salary trends and all the information you need to land the best candidate or new job in today’s hiring market.

What's the job's worth?

The guide gives you a detailed breakdown of starting pay based on multiple factors, such as candidate experience level and skill set, as well as local market conditions. You’ll also find the data you need to customize pay for your city.

What does it take to land top talent?

Learn which skills are hardest to find in the evolving labour market. The guide also gives you a gauge for the types of benefits and perks companies are offering to job candidates.

What's impacting hiring and compensation?

Get the up-to-date insights you need to land the right administrative staff, including how to navigate new hiring challenges brought about by the COVID-19 pandemic.

Hiring or searching for jobs in other fields?

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Use the Salary Calculator to quickly calculate administrative pay ranges for your open position or the role you’re applying to.

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In-demand administrative positions

From supporting remote staff to creating a safer workplace, administrative professionals are now on the front lines of business continuity. Companies need self-directed, versatile and tech-savvy support professionals to help them meet changing needs.

Here are some of the most in-demand administrative jobs:

  • Call centre representative/manager
  • Customer service representative/manager
  • Data entry specialist
  • Executive assistant
  • Human resources benefits coordinator
  • Human resources assistant
  • Medical executive assistant
  • Medical data entry specialist

Some of the most valuable administrative credentials include:

  • Certified administrative professional (CAP)
  • Certified associate in project management (CAPM)
  • Human resources information system (HRIS) such as HRIP or HRCI
  • Microsoft Office specialist (MOS)
  • Certified human resources professional (CHRP)

Use the Robert Half Salary Calculator for a quick check on the salaries for these positions.

Trends in administrative healthcare

Demand for skilled administrative healthcare staff has dramatically increased due to COVID-19 including a growing interest in telehealth.

Here are some trends driving administrative hiring in the healthcare industry:


Hiring for medical data entry specialists is accelerating due to the rescheduling of routine care and elective procedures.


There is a rise in demand for remote customer service representatives to support the increased use of telehealth.


Many provinces need contact tracing workers with the requisite soft skills to communicate with people who may have been exposed to the coronavirus.


HR specialists are needed to help hire, onboard and train incoming staff.

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