Desktop Support Analyst

Job Description:

Successful candidates should be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. 

Extensive experience with desktop hardware, software applications, operating systems and network connectivity is required. 

A bachelor’s degree in a computer-related field and three to five years of experience installing and supporting PC and laptop hardware and software are standard requirements, although some employers are willing to substitute work experience for formal education. 

Additional requirements may include professional certifications from entities such as HDI (Desktop Support Technician or Support Center Analyst), CompTIA or Microsoft (Microsoft Certified IT Professional or Microsoft Certified Systems Administrator). 

Typical Duties of a Desktop Support Analyst:

  • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades 
  • Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule 
  • Analyzing and making recommendations for hardware and software standardization 
  • Creating user accounts and managing access control based on company policies 
 

Desktop Support Analyst
Winnipeg, MB
DOE
Temporary
IT Support Technician
Burlington, ON
CA$45,000.00 - CA$55,000.00 / Yearly
Permanent
Bilingual Helpdesk Support Analyst
Markham, ON
CA$40,000.00 - CA$50,000.00 / Yearly
Permanent
IT support specialist
ottawa, ON
CA$20.00 - CA$30.00 / Hourly
Temporary
Help Desk Analyst I
Burnaby, BC
CA$14.25 - CA$16.50 / Hourly
Temporary
PC Technician
Toronto, ON
DOE
Temporary
Help Desk Analyst
Etobicoke, ON
DOE
Temporary
Help Desk Analyst II
Surrey, BC
CA$23.75 - CA$27.50 / Hourly
Temporary
IT Technician
Mississauga, Ontario, ON
CA$45,000.00 - CA$60,000.00 / Yearly
Permanent
See More Jobs
Success

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status