Credit and Collections Clerk

Job Description:

Credit and collections clerk positions are often entry-level, although many firms seek up to several years of experience. 

Candidates should have excellent customer service, negotiation, communication and analytical skills. A college or university degree in accounting or a related area is preferred.  

Typical Duties of a Credit or Collections Clerk:

• Creating and maintaining credit history files 
• Analyzing and assessing the creditworthiness of account/client using external credit risk management tools/reports 
• Supporting the collection efforts/calls for accounts receivable portfolio 
• Documenting daily collections activity 
• Researching account disputes and billing discrepancies 
• Performing account/payment reconciliations 
• Responding to credit inquiries from external and internal clients 
• Identifying delinquent accounts requiring external collection efforts 
• Identifying bad debt or financial exposure