Credit and Collections Clerk

Credit or Collections Clerk Job Description:

Credit and collections clerk positions are often entry-level, although many firms seek up to several years of experience. 

Candidates should have excellent customer service, negotiation, communication and analytical skills. A college or university degree in accounting or a related area is preferred.  

Typical Duties of a Credit or Collections Clerk:

  • Creating and maintaining credit history files 
  • Analyzing and assessing the creditworthiness of account/client using external credit risk management tools/reports 
  • Supporting the collection efforts/calls for accounts receivable portfolio 
  • Documenting daily collections activity 
  • Researching account disputes and billing discrepancies 
  • Performing account/payment reconciliations 
  • Responding to credit inquiries from external and internal clients 
  • Identifying delinquent accounts requiring external collection efforts 
  • Identifying bad debt or financial exposure

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