Desktop Support Analyst


Salary:

DOE

Location:

Mississauga, ON

Date Posted:

February 14, 2019

Employment Type:

Contract to Full Time

Job Reference:

05010-0010712040

Staffing Area:

Technology & IT


Description
If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half Technology has the Desktop Support Technician role for you. We're looking for self-starters with strong problem-solving skills and a passion for working in an innovative environment. Located in the Mississauga, Ontario, area, this Desktop Support Analyst role is long term temporary-to-fulltime in nature.


Major responsibilities


*Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
*Coordinate hardware repairs with the appropriate vendors
*Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
*Rectify computer problems, and suggest appropriate action/solutions
*Meet regularly and effectively with ticket submitters
*Support, examine, and repair computer systems, hardware, printers, and computer peripherals
*Administer computer desktop support in accordance with established policies and procedures

Requirements
*Ability to write reports, business correspondence, user instructions, and procedure manuals
*3+ years of desktop support or other related experience
*General familiarity with scanner
*Practical knowledge of routers
*Adeptness in Avaya
*Active Directory experience preferred
*MS Windows 7 in an Active Directory environment experience required
*Microsoft Office experience desired
*Deep understanding of customer service
*Hardware software installation experience highly desired
*Demonstrated knowledge of printers

***If you're interested in the position, please reply directly by sending your resume to Mercy at [email protected] Please include the job title in the subject line.***

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Mississauga, ON

1 Robert Speck Pkwy
Suite 940
Mississauga ON L4Z 3M3
905.273.4092
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