Customer Service Representative


Salary:

DOE

Location:

Kitchener, ON

Date Posted:

May 21, 2019

Employment Type:

Temporary

Job Reference:

05210-0010987503

Staffing Area:

Office & Administrative


Description
We're Seeking a Customer Service Representative!



OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. If you're unemployed and looking for a long-term temporary position in Kitchener, Ontario, this Customer Service Representative opportunity could be for you!

Your responsibilities

- You will likely support business development and client referral goals by actively cross-selling and referring customers

- Receive and send written business correspondence

- Handle incoming telephone calls

- Offer friendly, accurate customer service in a timely fashion
Requirements
Requirements of the Customer Service Representative Role:

- Customer service experience (5+ yrs)

- MS Outlook experience required

- Deep understanding of order entry

- Scheduling experience

- Supportive, positive attitude with a professional demeanour applied to all tasks

- Excellent customer service and office administrative skills

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- No stranger to performing extensive research to resolve complex customer inquiries

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Excellent verbal, written, and social communication skills

- Strong Microsoft Office skills

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity




If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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