Business Analyst/Technical Support


Salary:

$80,000.00 to $90,000.00 per year

Location:

Calgary, AB

Date Posted:

January 17, 2019

Employment Type:

Full Time

Job Reference:

05000-0010759185

Staffing Area:

Technology & IT


Description
Robert Half Technology is currently seeking a Business Analyst/Technical Support for our Calgary Client. As the successful Candidate you will be accountable for the development of new software in order to assist the Client?s Stakeholders and continue to provide superior customer service.
If you have the qualifications we are looking for, please submit your resume online to [email protected]

RESPONSIBILITIES
? Providing knowledge of business products to internal and external stakeholders
? Building relationships with sales team and providing support with training, customer presentations and general sales support
? Supporting external stakeholders and working directly with them to explain and acquire feedback to improve multiple product lines
? Keeping up with industry trends and developing solutions with the internal software development team
? Grow and develop new ways to support external stakeholders - like online chat forums or chat bots, customer webinars, feedback questionnaires, etc.
? Work with interesting technologies like telematics, mobile, big data and artificial intelligence tools
? Other duties as assigned
Requirements
? 5 + years? working experience in a related role (analyst, technology, client presentations, sales support and/or inside sales)
? Exceptional knowledge and working experience of tools that allow you to explore data and identify key trends and metrics (e.g. Excel, Basic SQL, BI tools like Tableau)
? Excellent interpersonal and communication skills with the ability to interact with different levels and types of users and the ability to translate business requirements into meaningful information.
? Ability to manage multiple projects and assignments, prioritize projects, set and meet deadlines
? Knowledge of fresh desk and github
? Strong problem solving, analytical and innovation skills
? Dedication to high quality and detail -oriented work with the ability to accept ownership and accountability of assigned tasks
? Post-secondary Degree or Diploma in related field
? Ability to travel is an asset
? Bilingual (French) is an asset
? Experience and/or knowledge of the automotive, leasing or fleet management industry is an asset

Our Client offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, please submit your resume online to [email protected]
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Calgary Downtown, AB

888 3rd St S.W.
Suite 4200
Calgary AB T2P 5C5
403.237.7500
Deal Administrator
Toronto, ON
Full-time
January 17, 2019
Corporate Receptionist
Toronto, ON
Temporary
January 17, 2019
Directeur des finances
Pointe-claire, QC
Full-time
January 17, 2019
Adjoint exécutif
Pointe-claire, QC
Temporary
January 17, 2019
Assistant contrôleur
Pointe-claire, QC
Interim/project
January 17, 2019
Customer Service Representative
Toronto, ON
Temporary
January 17, 2019
Adjoint administratif / réceptionniste
Dorval, QC
Temporary
January 17, 2019
Adjoint administratif
Saint-lambert, QC
Full-time
January 17, 2019
Operations Coordinator/Executive Assistant
Toronto, ON
Full-time
January 17, 2019
KAM Coordonnateur de projets principal
Kirkland, QC
Full-time
January 17, 2019
Office Manager
Toronto, ON
Temporary
January 17, 2019
Auditeur interne
Montreal, QC
Full Time
January 17, 2019
Contrôleur corporatif
Levis, QC
Full Time
January 17, 2019
Administrative Assistant
Toronto, ON
Temporary
January 17, 2019
Coordonnateur des ressources humaines
Montreal, QC
Full-time
January 17, 2019
See More Jobs >

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status