Customer Service Representative


$17.10 to $19.80 per hour


Burlington, ON

Date Posted:

May 10, 2019

Employment Type:


Job Reference:


Staffing Area:

Office & Administrative

Growing Company Seeks Customer Service Representative!

OfficeTeam has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Marketing/Advertising industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. If you're looking for a short-term temporary engagement, and can work in Burlington, Ontario, this could be the Customer Service Representative position for you!

Major responsibilities

- Offer friendly, accurate customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers

- Handle incoming telephone calls

- Perform Outbound calls

- Field and send out send written business correspondence
- Strong communication skills and able to receive criticism well

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Excellent customer service and office administrative skills

- Ability to recognize, evaluate, and resolve problems effectively

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Positive attitude and an engaging businesslike approach

- 1+ years of past relevant experience

- Ability to navigate multiple computer systems and applications

- Adeptness in calendar managements and scheduling appointments

- Demonstrated knowledge of call centers

- General familiarity with cold calling

- Practical knowledge of Fast Paced Call Center

- MS Outlook experience

- Outbound Sales experience

- Proficiency in Microsoft Excel

- Inbound Outbound Calls experience required

- Booking Appointments experience

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! We ask that all candidates interested in this role reach out directly to Tylar Bertie by email at [email protected] or by phone at 905-331-0456.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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