"Facing" the Facts: Emojis and Emoticons at Work

By Elisa Mora on July 6, 2016 at 8:03am

“Facing” the Facts: Emojis and Emoticons at Work

How managers feel when someone uses emojis or emoticons in work communications:

5% Smiley face: It's fun!
14% OK hand sign: It’s fine in certain situations
79% Thumbs down: How unprofessional!

How employees feel about using emojis or emoticons in work communications:

7% I use them all the time because they help me show the feelings behind the message
29% I use them sometimes but limit usage to casual exchanges with coworkers and not formal communications with higher-ups
33% I use them sparingly since I don’t think they appear very professional
31% I never use them and prefer to express myself in writing

Source: OfficeTeam surveys of 302 senior managers and 410 workers in Canada.

Some responses do not total 100 per cent due to rounding.

© 2016 OfficeTeam. A Robert Half Company.

More From the Blog...

Availability Status

Let us know you're ready to work with one click.

Update My Status

Set Your Status

Click the blue button on your profile page at least once a week to keep your status set to Available.

Set Your Status

Your status will automatically change to Idle and Unknown over time, so update it weekly while you’re looking for work

Update My Status