"Facing" the Facts: Emojis and Emoticons at Work

By Elisa Mora July 6, 2016 at 8:03am

“Facing” the Facts: Emojis and Emoticons at Work

How managers feel when someone uses emojis or emoticons in work communications:

5% Smiley face: It's fun!
14% OK hand sign: It’s fine in certain situations
79% Thumbs down: How unprofessional!

How employees feel about using emojis or emoticons in work communications:

7% I use them all the time because they help me show the feelings behind the message
29% I use them sometimes but limit usage to casual exchanges with coworkers and not formal communications with higher-ups
33% I use them sparingly since I don’t think they appear very professional
31% I never use them and prefer to express myself in writing

Source: OfficeTeam surveys of 302 senior managers and 410 workers in Canada.

Some responses do not total 100 per cent due to rounding.

© 2016 OfficeTeam. A Robert Half Company.

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