Where Do Change-Management Efforts Most Commonly Fail?

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By Robert Half February 3, 2016 at 7:28am

Where do change-management efforts most commonly fail?

TOTAL 20-49 employees 50-99 employees 100-249 employees 250-499 employees 500-999 employees 1,000+ employees
Post-implementation 39% 40% 44% 26% 31% 52% 44%
Execution 33% 35% 29% 33% 43% 37% 27%
Strategy development 13% 13% 8% 18% 11% 6% 13%
Pre-implementation 12% 8% 20% 23% 11% 5% 16%
Other point/don't know 3% 5% 0% 1% 4% 0% 0%

What is most important when leading your company or team through a major change?

TOTAL 20-49 employees 50-99 employees 100-249 employees 250-499 employees 500-999 employees 1,000+ employees
Communicating clearly and frequently 28% 27% 33% 27% 27% 23% 12%
Delegating effectively 26% 28% 23% 21% 16% 12% 4%
Outlining goals 25% 23% 24% 29% 36% 39% 25%
Managing expectations 22% 21% 20% 21% 22% 25% 60%

Source: Robert Half Management Resources survey of more than 302 senior managers in Canada; totals may not equal 100 per cent due to rounding

© 2016 Robert Half Management Resources